Shipping & Delivery

We take great care in packaging and shipping every rug. Each piece is professionally packaged and wrapped in protective materials to ensure it arrives in perfect condition.

Shipping Rates

Germany & European Union: Free shipping on all orders. No minimum order required.

Switzerland, United Kingdom & Norway: Free shipping on all orders.

Other countries: For destinations outside the above regions, please contact us for a personalized shipping quote.

Estimated Delivery Times

Oversized or rare pieces may require additional handling time. We will inform you of any expected delays at the time of your order.

Packaging

• Professionally packaged in protective materials to prevent creasing
• Wrapped in water-resistant protective material
• Every shipment is fully insured for the purchase value
• Tracked delivery with confirmation on every order

Risk of loss

For consumers, the risk of accidental loss or deterioration of the goods passes to you only upon delivery to you or an authorized recipient. We bear responsibility for safe transport until delivery.

Orders to Switzerland, UK & Norway

• Customs duties and import taxes may apply depending on your country
• These charges are the responsibility of the buyer and are not included in the purchase price
• We declare the full purchase value on all customs forms as required by international trade regulations

Shipping Questions?

Our team is happy to help: info@rugsociete.com · +49 40 330764